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Pest control

The control of pests is an important part of creating a healthier place to live and work. Pests are insects and rodents that invade our homes and can pose a risk to health. 

Pest control treatments in your home

If you are a tenant living in a property managed by Homes for Haringey you may not have to pay for treatment carried out by pest control. This will depend on what the infestation is and which type of property you live in. The list of these free services provided by Homes for Haringey is set out below.


In houses, flats or maisonettes

SquirrelsIn lofts only


In flats and maisonettes only


In flats and maisonettes only

Pharaoh ants

In flats and maisonettes only


Flat and maisonette balconies only

Bed bugs

In supported  housing schemes only

If you are a tenant but do not live in the type of property specified above, you can still arrange for a treatment for these types of infestation, but you will be charged for them.

In addition to the above, tenants can also make a request to treat these pests: wasps, wasps nests, ants, food pests (weevils, beetles, moths), fleas, clothes/textile moths, but there will be a charge made for these treatments regardless of the type of property in which you live, or your tenure.

Leaseholders can make a request for any of  these treatments but will be charged for them.

Concessionary rates and pricing

Where a charge is applicable for your pest control treatment, you may still be entitled to a concession fee (discount) if you receive one of these benefits: 

  • Universal Credit 
  • Income Support  
  • Income Based Jobseeker's Allowance  
  • Pension Credit  
  • Working Tax Credit  
  • Council Tax reduction  
  • Housing Benefit  

Booking appointments

Individual treatment

If you have a problem with pests in your home, you should contact Haringey Council’s Customer Service Team on 020 8489 1000 and select option 6. They can give you advice and book an appointment for you to treat the infestation.

Please note: if you live in Temporary Accommodation, the Customer Services team will require confirmation from Homes for Haringey before a treatment is arranged.

Block treatments

If you live in a block of flats where the pest infestation is affecting more than just your property, it may be necessary to carry out a treatment on all the flats in your block.

Communal areas

We will also carry out treatments where you are experiencing pest problems in the communal areas in your block of flats.

To report both block and communal area treatments, contact Homes for Haringey on 020 8489 5611. We will arrange treatment with the Haringey Council's Pest Control Team, who will write to all affected properties giving the date and time that they will visit to carry out treatment.

If they cannot gain access to your home, they will leave a card clearly stating the date and time of their visit. Your Tenancy Management Officer will contact you if there is a problem with gaining access to carry out the required treatment. We will give you reasonable notice if access to your home is required. Failure to do so may be a breach of the tenancy agreement and may result in action being taken.


Pigeons cause a huge amount of damage each year. Putting right damage caused to paintwork, window frames and brickwork by pigeon droppings takes money away from spending on essential repairs. The appearance of the buildings and the surrounding areas is also spoilt. For this reason you must not feed pigeons outside your home, if you do you may face court action.

Find out more about dealing with pests on Haringey Council's website.

Page Last Updated:

29 April 2021