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Buying or selling

In order to help buyers and sellers we provide the following information here on our website:

Before you buy or sell a leasehold property, your solicitor may request information about the property you are buying or selling. If this is the case, we will provide them with a resale information pack, which includes the following information:

  • Details about the property such as the number of bedrooms/number of flats in the block
  • Total amounts unpaid for day to day service charges, external decorations and major works which must be paid in full on or before completion
  • Details of any major works planned in the next 12 months
  • A list of Section 20 notices for major works issued to the leaseholder where invoices have yet to be raised
  • Certificates of actual service charges for three years and the estimated statement for the current year.

We currently charge £216 (£180 + VAT) for a resale information pack. Due to the ongoing coronavirus pandemic, our offices remain closed. Consequently, we are unable to accept letters and cheques. Therefore, please ask your solicitors to email the Lease Compliance & Home Sales Team at to request a pack and an invoice so that payment can be made online.

The solicitors acting for you and the other party will use the information above to decide who pays for what. They agree these matters between themselves, and the landlord (the council) has no involvement. (However, please note that all outstanding balances must be paid in full on or before completion.)

We advise all buyers and vendors of leasehold properties to obtain this information pack.


When remortgaging a leasehold property, the financial institution you have requested a remortgage from may require confirmation of the balance of your service charge account from you as well as a copy of the buildings insurance schedule.

We currently charge £36 (£30 + VAT) to provide this information.

Contact us

If you have any questions about selling your leasehold home or you are interested in buying a council leasehold property and you need information, please contact the Home Sales and Lease Enquiries team at:

For information about who to contact on other lease related issues, please consult our Contacts page.


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Page Last Updated:

29 June 2020