Get involved

The way you can get involved is changing

We want you to help us improve the standard of our services by taking part in interesting and engaging activities. Our new Community and Resident Engagement Strategy will put residents at the heart of shaping services and we need you to put this into action.

There are many different ways in which you can get involved to help influence and improve our services, at a level that suits you. This could be anything from 30 seconds spent responding to a text message, to a couple of hours a month spent mystery shopping our services.

We are keen to also involve and engage with young people and build on the good work we have already done; to ensure that their views also shape our services and the communities they live in.

Some ways you can get involved

Projects about improving your online experience of Homes for Haringey

These projects include improving our online self-service options so more residents can reach us more of the time in ways that suit them.

Project description

How you can be involved

Improving our online self-service options:

We aim to get feedback from our current users of the self-service options such as Seemydata (our on line customer portal) and Webgro (on line repairs ordering portal) and improve those options. These allow tenants to check their rent account, order repairs etc.

The project is likely to involve: Testing the online system to give feedback on how well it works; attending focus groups; suggesting improvements. Please register your interest by emailing: resident.involvement@homesforharingey.org

Time commitment:
Flexible – we will work around you to give you as much or as little experience of this project as you would like. It is likely to involve attending some sessions at our offices.