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Annual service charge

Under the terms of your lease you have to contribute to the cost of looking after your building and estate. Your lease says that you must pay service charges quarterly in advance, however we also offer other ways to pay:

Quarterly in advance

Quarters start on 25 March, 24 June, 29 September, 25 December respectively. If you choose to pay in this way we will send you an invoice at the beginning of each quarter. 

Payment in full

When you receive your annual estimate in March, if you can pay it in full by 1 April, you will receive a discount of:

  • £15 - if your estimate only consists of insurance, management fee, day to day repairs and ground rent.
  • £25 - if your estimate consists of more items than those stated above (i.e. cleaning, concierge).Direct Debit form (pdf) and return it to us. The first payment will be deducted from your bank account on either the 1st  or 15th  April depending on which payment date you choose.

Please contact the Leasehold Accounts team if you have further queries about these options.

The Leasehold Services team now offers an email subscription service. Simply email with the subject header 'HfH Email - Subscribe'. Please also state your six digit account number.


Give us feedback with your contact details for a response. Please note: we review comments once a week. Service requests must be made to Customer Services.

Page Last Updated:

3 August 2018