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Your repairs responsibilites

What you are responsible for

As a Homes for Haringey resident, you are responsible for keeping your property clean, tidy and in good condition. Whilst the Haringey Repairs Service (HRS) exists to help maintain Homes for Haringey properties, there are some repairs which are always your responsibility:

  • Replacing locks and keys if you lose your keys

  • Repairing, adjusting, or replacing inside doors, locks, handles, linings, doorstops and door frames

  • Maintaining kitchen units (including the sink unit and taps)

  • Repairing and renewing floor coverings

  • Replacing light bulbs, fluorescent light tubes and fuses

  • Replacing plugs and chains on baths, basins and sinks

  • Replacing fixtures and fittings such as curtain rails, hooks and shelves

Cleaning windows (except in shared areas) and maintaining your private garden (not shared gardens) including grass, shrubs, trees, all paving, paths, patios except those that lead up to the front and back entrance doors.

For more information, please refer to the repairs handbook.

What we are responsible for

As the landlord, Homes for Haringey is responsible for repairing damage caused by wear and tear or faults caused by a structure or service. We will:

  • Repair or replace kitchen units (including sink units and taps)

  • Repair or replace floor tiles (in kitchens, bathrooms and toilets only)

  • Repair or replace baths, basins, pans and cisterns (including bath panels and toilet seats)

  • Repair or replace paths and paving (only leading to front and back doors).

For more information, please refer to the repairs handbook.

Feedback

Give us feedback with your contact details for a response. Please note: we review comments once a week. Service requests must be made to Customer Services.

Page Last Updated:

13 February 2017