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Finding a tradesperson

When hiring a tradesperson, is it important that you get the right person for the job. If you don't, you may end up with even greater damage to your home. When looking for a tradesperson:

  • Get recommendations from friends and family - look to your networks and find out about the positive experiences people you know have had
  • Check with industry contacts - if you are looking for a reliable plumber and you've had a good experience with another professional, such as an electrician, try asking them for a recommendation. Make sure you let the person know who referred you
  • Deal with an established firm - establish a firm's credibility by checking whether they are registered with a reputable trade organisation (see below). Ensure that they have an office address, telephone number and use headed papers. Also, if VAT is being charged, make sure a VAT number is shown.
  • Be clear about what you want - before any work starts, get a written specification and an estimate, agree on a payment schedule, get an insurance backed warranty for the job and try not to change your mind halfway through the job- this usually costs more and causes delays.
  • Stay alert - avoid high pressure sales people, don't sign anything you don't understand and steer clear of advance payments.
  • Traders in the UK are regulated a by a series of governmental bodies. Be sure to check where a trader is registered with the appropriate body before hiring them.

Plumbers - WaterSafe is a body for competent and qualified plumbers in the UK. You can search for your nearest approved plumber on the WaterSafe website.

Gas Engineers - By law, all gas engineers must be on the gas safe register - the official list of gas engineers who are legally registered to work on gas appliances. You can find a Gas Safe registered engineer near you via the Gas Safe register website.

Electricians - a number of organisations in the UK are approved by the government to register competent electricians. Through the Registered Competent Person Electrical website, you can find a government-approved electrician near you.

Locksmiths - There is currently no government licensing of locksmith. Master Locksmiths Association (MLA)

Approved trader scheme - The Trustmark scheme is the government endorsed quality mark that signposts people to reputable local traders. Find a tradesperson near you through their website.

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Page Last Updated:

8 June 2017