contact us

Call our Call Centre on:

0800 195 3404 (freephone from landlines) or
020 8489 5611 (cheaper from mobiles)

if you want to:

• report a repair
• pay your rent or service charge (please have your account and card details ready)
• end your tenancy or log an anti-social behaviour issue
• ask about other tenancy management related issues
• find out about parking on your estate (if you want to find out about parking issues elsewhere in the borough contact Haringey Council's Customer Services on 020 8489 1000)

Please note that if you report a non-emergency repair after 6pm or at weekends, we will take details of the repairs issue and one of our officers will get in touch with you the next working day.

You can report an emergency repair to our call centre at any time, 24 hours a day, 7 days a week, including all bank holidays, on our repairs numbers.

(For the benefit of deaf, hard of hearing, speech-impaired and deafblind people, all our telephones accept calls made using the Typetalk and TextDirect Relay Services. You can find out more about Typetalk and TextDirect by contacting RNID Typetalk on Freephone 0800 7 311 888 or Freetext 18001 0800 500 888)

Email us

You can also email some of our specialist teams directly:

communications@homesforharingey.org - for enquiries about Homes for Haringey’s work and press enquiries

repairs@homesforharingey.org - to report a repair

incomecollectionteam@homesforharingey.org - for rent enquiries

resident.involvement@homesforharingey.org - to find out how tenants and leaseholders can help monitor Homes for Haringey’s performance and improves the services it provides

feedback@homesforharingey.org - to make a complaint, comment or suggestion

right2buy@homesforharingey.org - for enquiries about buying your Haringey council home

home.ownershipteam1@homesforharingey.org - for leasehold enquiries about homes in Hornsey, Broadwater Farm and North Tottenham

home.ownershipteam2@homesforharingey.org - for leasehold enquiries about homes in South Tottenham and Wood Green

Housing.SouthTottenham@homesforharingey.org - for tenancy management enquiries in South Tottenham

Housing.NorthTottenham@homesforharingey.org - for tenancy management enquiries in North Tottenham

Housing.WoodGreen@homesforharingey.org - for tenancy management enquiries in Wood Green and Hornsey

decenthomes@homesforharingey.org - for enquiries about the Decent Homes programme

In person

You can visit your local Customer Services Centre. If they cannot deal with your enquiry, they will ask one of our Tenancy Management Officers to help you. If you need to see your Tenancy Management Officer, they will make an appointment for you.

Hornsey residents can use the Wood Green Customer Service Centre.

North Tottenham residents can use the South Tottenham Customer Service Centre or make an appointment to see their Tenancy Management Officer, Housing Manager or Income Collection Officer

Broadwater Farm residents can use the neighbourhood office or one of the Customer Services Centres.

Find out more about local services by Haringey Council and Homes for Haringey