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Freedom of information

The Freedom of Information Act (FoIA) gives you the right to look at much information held by public organisations such as Homes for Haringey.

The information you want might already be publicly available:  

Please check if information is available publicly before asking for it under FoIA.

If the information you want is not already available, you can make a Freedom of Information Request. You can ask for any information that a public authority (such as Homes for Haringey) holds about how and why we make our decisions, how we spend money and how the organisation works.

Where we are not able to provide the information requested, we will give reasons why.

Personal information is protected by the Data Protection Act, so if you (or someone acting on your behalf) wants to access your personal information, you/they must make a Subject Access Request. There may be a small charge for these requests.

How to make a Freedom of Information request

You must put your Freedom of Information request in writing:

Email our Feedback team at: feedback@homesforharingey.org

Or write to us at: Homes for Haringey, Feedback team, First Floor, Broadwater Farm Community Centre, Adams Road, London, N17 6GZ

Homes for Haringey will:

  • Acknowledge your request within two working days
  • Give you the information you requested, or the reasons why we can't, within 20 working days
  • Respond within 20 working days to complaints about the information we provided or our failure to provide it.

If we are not going to be able to meet this timescale, we will let you know how long it will take.

This is a service that we provide free of charge and only in exceptional circumstances will we look to charge for our administration costs. This will be charged within the allowances of the Act. We will, of course, let you know if this is such a case.

If you need advice about making a Freedom of Information request, please call our Feedback team on 020 8489 5611.

Useful external links

The following links are not part of the Homes for Haringey website. Please read this important legal information before using these links:

Feedback

Give us feedback with your contact details for a response. Please note: we review comments once a week. Service requests must be made to Customer Services.

Page Last Updated:

25 May 2017