blocked drains

How do you know if your drain is blocked?

Your drain may be blocked if:

• the waste in your toilet doesn’t flush away
• gullies or drains are overflowing outside
• there is an unpleasant smell coming from your bath, basin or sink waste.

To report a blocked drain, use our online form below.

Report a blocked drain online

Report a blocked public sewer

Thames Water looks after the network of public sewers in the surrounding areas on public highways. The council is responsible for all estate drainage.

If you think a public sewer is blocked, please contact Thames Water on the telephone number below.

Thames Water

Tel: 0845 920 0800