planned maintenance work

Each year we plan and manage programmes of major repairs and improvements to council homes in Haringey. We will consult you before we start any project that will affect you directly. We will give you our customer agreement for major works at the start of the project. This tells you the standard of the service that you can expect from us.

As well as our work improving homes so that they meet the Decent Homes standard we also have a planned preventative maintenance programme. This includes properties where outside and shared areas need new lifts or door entry systems, major structural repairs, improved energy efficiency or minor repairs and redecoration. These programmes are managed by the Asset Management team. They are responsible for consulting you about the work planned to your home and can give you more information.

We will not carry out any renewals or replacements where programmed work is taking place within the next 12 months. However, we will carry out temporary or emergency repairs where there is a health or safety risk.

Some repairs you report to us, for example bath and fencing renewals, will be held back and put into a package of work (batch) with other similar repairs. We do this to get good value for money. We will tell you how long you will have to wait, and will contact you shortly before the work begins.

Download a copy of the repairs handbook

You can now search online for works happening where you live. Go to our Working towards decent homes page to try it out.