adaptations

If you have a disability, you may be entitled to help with equipment or adaptations for your home. Haringey Council's occupational therapy service will assess whether an adaptation will help you to live independently in your home.

If they decide that you need equipment or adaptations, Homes for Haringey will carry out the work to your property.

Haringey Council will consider adaptations if you:

• have a disability;
• are elderly; or
• have a long-term or terminal illness which causes you to have difficulties coping or carrying out everyday activities.

Asking for an assessment

If you think you, or someone living in your home, could benefit from an adaptation to your home, please contact your local Customer Services Centre. Or you can contact Haringey Council's occupational therapy service by:

• phoning 020 8489 1603 or the Customer Services Centre on 0800 195 3404;
• e-mailing: occupationaltherapy@haringey.gov.uk
• applying on-line; or
• writing to:

Occupational Therapy Service
Unit 5, St George’s Estate
White Hart Lane
Wood Green
London  
N22 5QL.

Sometimes it is possible for the occupational therapist to assess your needs based on the information you give. But for larger adaptations, they will arrange to visit you at home to discuss your needs in more detail.

There is more information about the occupational therapy service and its work, including equipment for providing independent living on Haringey Council's website.

After the assessment

After the assessment, the occupational therapist will send us details of what is needed to help you.

A Homes for Haringey surveyor will arrange to visit you to assess how the work will be done. They will draw up a plan for the work in consultation with you.

The surveyor will be your main point of contact during the work. They will regularly visit you while the work is being carried out.

Maintaining and repairing adaptations

We are responsible for any repairs or maintenance to adaptations that we have fitted.

Customer feedback form

We will give you a customer feedback form when we have completed your adaptation. Please fill it in and send it back to us. This will help us improve our service to you.

Complaints

If you have any complaints or comments about the assessment process, you should contact the occupational therapy service. The contact details are above.

If you have any complaints about the adaptation work, you should contact our Feedback team.