information for leaseholders

This section provides a range of useful information for leaseholders, including information about what your lease contains, the charges you have to pay, how you can take part in decision making. We want you to be informed so that you can make the most of your home and environment, for as long as you choose to stay in it.

We also hope that by keeping you informed, we can encourage you to get involved in helping us provide you with the level of service you need. There are plenty of ways to do this, as you will find out.

Also if you are thinking of becoming a leaseholder, you will find helpful information in this section on buying your home and what information Homes for Haringey can provide you with so that you are able to make an informed decision.

Download a copy of our Welcome Information Pack for leaseholders.

You can see the subjects covered in this section by looking at the menu to the left.

If the information here, or in the Frequently Asked Questions section doesn’t answer your specific questions, your local Customer Services Centre can help.

Find my local Customer Services Centre

Leasehold Panel

You can download minutes from the Leasehold panel on our publications and minutes page.

What's new

Visiting service for sublessees

We are the first ALMO to launch a visiting service to leaseholders' sublessees. When leaseholders register their sublet with us (as required under the terms of the lease), we will arrange for a Tenancy Management Officer to carry out a home visit to give the new sublessee(s) an information pack about our services, to answer any queries and to record the leaseholders' contact details in case of an emergency.

To register your sublet with us, call us on 020 8489 3357 or 020 8489 3231or email us at: right2buy@homesforharingey.org

Key Leaseholder Scheme

It is our policy to increase resident involvement and promote good practice wherever possible. Following the success of similar schemes run by other ALMOs, we've therefore developed our new Key Leaseholder Scheme in consultation with the Leasehold Panel and members of the Haringey Leaseholders' Association.

Key leaseholders are volunteers who actively help inspect communal repairs and other works carried out to their blocks or estates, and provide feedback on Homes for Haringey's frontline customer services. For more information about the scheme, please download our Key Leaseholders Scheme booklet .

Apply to become a key leaseholder by completing the application form (Word) and emailing it to us at: key.leaseholders@homesforharingey.org

For queries call us on 020 8489 3060 or 020 8489 3021 or email us at above address.

Leaseholder News

Leaseholders now have their own dedicated magazine, Leaseholder News which will go out four times a year with Homes Zone. If you subscribe to receive the magazines by email, we'll take £5 off your estimated service charge.

To subscribe, simply email home.ownershipteam2@homesforharingey.org with the subject header 'HfH Email - Subscribe'. Please also state your six digit account number.

To download previous copies of Leaseholder News please visit our Homes Zone page.

Digital TV upgrade

Read our guide on Switching over to Digital TV answering all your question on the proposed works to upgrade communal TV aerials.

Paying for major works

We have introduced a new set of payment options. You can take a look at our 'way to pay major works invoices' page or download our booklet Paying for major works invoices .

Want to install your own windows?

Homes for Haringey (on behalf of Haringey Council) are now able to provide leaseholders with consent if they wish to change the windows and doors in their leasehold property. Visit our page about installing new windows and doors to find out more.

The Leaseholders' Charter 2008 is available online.You can also download it as separate chapters on the Leaseholders Publications and Minutes page . If you would like a paper copy please contact the Home Ownership team.

We are pleased to offer you a new way to report repairs needed to the outside of your property.

The Graphical Repairs Ordering (GRO) system is picture based, so you simply click on the image of the item that needs to be fixed. The new system does not replace the normal repairs and emergency phone lines – it gives you another way to report a repair. If you have access to a computer you can use the GRO system.

If you don’t have a computer at home you can use the internet free at your local library.

Click here to find out more and use GRO

Did you know?

That we offer cash incentives for paying your service charge in full or by direct debit. Take a look at our Estimated Service Charge leaflet to find out more, or download a Direct Debit application form.