contact us

Phone our call centre

In April 2008 we launched a new call centre. We hope you’ll find an excellent service next time you call. Specialist repairs staff are on hand at the call centre to help diagnose your fault correctly first time if you are reporting a repair.

As well as a new call centre, we have new opening times: it’s now open 8am to 8pm Monday to Friday and 8am to 1pm on Saturday so that you can contact us when it is most convenient for you.

You can still call the freephone number to report a repair but you can now also call our standard landline number – 020 8489 5611.

We’ve introduced this number because we know that it’s not free to call the 0800 number from your mobile phone.

Opening times: 8am to 8pm, Monday to Friday and 8am – 1pm on Saturday. The call centre is also available out of hours to report emergency repairs only.

Call: 0800 195 3404 or 020 8489 5611.

Email us

You can also contact some of our specialist teams direct:

communications@homesforharingey.org - for enquiries about Homes for Haringey’s work and press enquiries

repairs@homesforharingey.org - to report a repair

incomecollectionteam@homesforharingey.org - for rent enquiries

resident.involvement@homesforharingey.org - to find out how tenants and leaseholders can help monitor Homes for Haringey’s performance and improves the services it provides

feedback@homesforharingey.org - to make a complaint, comment or suggestion

right2buy@homesforharingey.org - for enquiries about buying your Haringey council home

home.ownershipteam1@homesforharingey.org - for leasehold enquiries about homes in Hornsey, Broadwater Farm and North Tottenham

home.ownershipteam2@homesforharingey.org - for leasehold enquiries about homes in South Tottenham and Wood Green

Housing.SouthTottenham@homesforharingey.org - for tenancy management enquiries in South Tottenham

Housing.NorthTottenham@homesforharingey.org - for tenancy management enquiries in North Tottenham

Housing.WoodGreen@homesforharingey.org - for tenancy management enquiries in Wood Green and Hornsey

decenthomes@homesforharingey.org - for enquiries about the Decent Homes programme

In person

You can visit our Customer Services Centres. If they cannot deal with your enquiry, they will ask one of our Tenancy Management Officers to help you. If you need to see your Tenancy Management Officer, they will make an appointment for you.

Broadwater Farm residents can use the neighbourhood office or one of the Customer Services Centres.

Getting to our offices

Find my local Customer Services Centre